Job Description
Explore our very big world
As a world-class leader in the travel industry, theres no better place than Marriott International to make your mark. Joining us, youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. And youll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.
The impact youll make
First impressions are everything. And youll set the tone for every guests stay. With a genuinely warm welcome, youll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, youll make sure they leave us happy too.
What youll do
* Complete regular walkrounds to ensure the building is secure
* Run end of day reports to close the days business results
Process guest check-ins, assigning rooms and activating room keys
Answer, respond to and process all guest calls, messages, questions or concerns
Process check-outs and resolving any disputed charges
What were looking for
A night owl, ideally a person used to working nights
A warm, people-oriented demeanour
A team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills and multi-tasking ability the team is smaller on nights which results in quick thinking, decision making and working together
Perks you deserve
In addition to an hourly rate of £12.62, ensuring you are paid for every hour worked., well support you in and out of the workplace by offering:
* Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
* Meals - Tasty and Varied Meals in our Associate Dining Facility
* Uniform
* Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinemas and more
* Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
* Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
* Pay - Annual Performance Related Pay Review
* Service Charge - Eligibility to receive Service Charge
* Health - Cycle to work scheme
* Pension & Life Assurance
* Flexibility do you need flexibility in your life, talk to us as we know worklife balance is important
* Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
* Develop and Grow - Comprehensive Training and Development programs
* Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
* Celebrate - Awards and Recognition Celebrations
* Events - Monthly Calendar of Associate Focused & Fun Events
With this role you will be working 40 hours per week over 5 days, including weekends with shifts overnight - do you need flexibility in your life? We are happy to discuss this with you!
Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability, age and veteran status, or any other basis covered under applicable law.
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