Please note: Previous applicants need not apply.
We have an exciting opportunity to recruit a Band 3 Admin Support within our Adult Neurodevelopment Admin Team.
We are looking for a dynamic individual with excellent communication, organisational and secretarial skills to support the administration function.
Key responsibilities
• You will have good organisational skills and the ability to work both independently and as part of a team.• Our full electronic patient record system is central to our work, so accurate record keeping is critical; you must be able to concentrate in a busy working environment.• The successful candidate will provide an efficient and comprehensive administration service to support the wide range of clinicians within the teams.• You will work within a busy integrated and skill mixed team, confidently and empathetically handling sensitive telephone calls and complaints, with an excellent telephone manner.• You must work well as part of a team, relying on each other for workload support and guidance with sensitive patient queries.
Qualifications
• Excellent telephone manner, high level communication skills, and the ability to type letters accurately.• Attention to detail and a positive, compassionate approach to supporting patient care.• Ability to build effective working relationships, be approachable and accessible with a flexible approach to work.
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
Benefits
* Generous annual leave entitlement which increases during your time with us
* Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
* Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more
* Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
* Wellbeing support, including an in‑house counselling service, external helpline and more
* Staff networks and support groups
We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
This advert closes on Wednesday 19 Nov 2025
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