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Digital support apprentice

Dumbarton
QA Limited
Posted: 27 March
Offer description

Employer description:

Stirling and Gilmour is one of the leading Solicitors & Notaries in west Dumbartonshire, serving clients across Alexandria, Clydebank & Helensburgh.

Overview:

Stirling and Gilmour are looking to expand their Digital Team by recruiting a Digital Applications Support Apprentice! This apprentice will work towards an SCQF Level 6 Qualification based in their Alexandria office.

Responsibilities:

* Working in the Digital Support team as first response to all incoming enquiries, problem solving and ensuring calls are transferred and messages passed on accurately to internal stakeholders.
* Becoming a superuser in Laware – Supporting the Finance team with Financial Transactions & Client Ledgers.
* Collaborating with the finance team, you will support with Reconciling bank accounts & Entering & reconciling Purchase ledger.
* You will be responsible for creating and managing Spreadsheets with client information, you will do this through Excel
* Using Microsoft Packages as part of your daily routine you will be emailing with Outlook, Teams and word to create letters & correspondence to

Desirable skills:

* Good Communication skills
* Good numeracy skills
* Must be a team player

Salary: £16,640 per annum.

Working hours: 35 hours per week, 9am – 5pm, Monday to Friday.

Benefits:

* Discretionary summer and winter bonus for the staff.

Future prospects:

* Potential of a full-time role on completion.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

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