About the Role:
As the Tour guide, you’ll be directly interfacing with themembers of the public, providing them with an excellent tour experience of ourCruachan site. You’ll be working within a team that are rated within the top 20visitor attractions in Scotland!
You’ll be the main interface with members of the public toprovide them with an educational and friendly visit of our powerplant. You’llbe conducting the tour on foot and also via our tour bus, so it’s essentialthat that you have the required PCV licence.
You’ll be driving the bus on the tour which takesapproximately 30 minutes, ensuring that the visitors are kept really happy andto essentially make sure that they have had a fantastic tour, leaving with asmile on their face and more knowledgeable about the important work we do!
When you’re not conducting the site tours, you’ll be fullyinvolved with the visitor centre team! It’s certainly a role whereby you canroll up yourselves, ensuring the buses are kept to a clean and tidy standard,assisting in the cafeteria and gift shop even making sure that the groundsaround the visitor centre are kept in tip top condition.
This is a permanent role where your hours are annualised.Typically, in the summer you will work 37 hours a week, Monday to Friday andthen in the winter, 32 hours a week Monday to Friday.
This is a really exciting time to join us for the new seasonahead.
About you
You’ll have a fantastic personality and a real “can doattitude”. You’ll have a passion for customer service and bring with you yourwinning energy to support everyone at the visitor centre. You’ll have goodexperience of interfacing with customers as well as being a true and dedicatedteam player!
You’ll have to be flexible as this role is seasonal, and youwill be required to uphold your role as Tour Guide without any annual leaveduring peak times. You’ll be required to take some of your holidays when we areclosed during December and January meaning you’ll get a well-deserved, andextended break over the Christmas period too.
As part of the role, you will be asked to undertake the BasicDisclosure Scotland Check prior to starting with us here at Drax, and it isvital that you have a PCV licence and a valid CPS card as this is critical tothe role.