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Great Yarmouth, Regent Road - Customer Care Assistant Flexible Full-Time (£12.26PH), Great Yarmouth
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Client:
Location:
Great Yarmouth, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
543da32761d5
Job Views:
3
Posted:
05.05.2025
Expiry Date:
19.06.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world, and the backbone of our brand is a commitment to core values: Serve, Inclusion, Integrity, Community, and Family. We live by these values daily, fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
In our fast-paced, high-energy environment, we’re looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued.
Friendly, welcoming, courteous, and helpful behaviour should come naturally, and you should work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also required.
Availability to work shift patterns between 7am-4pm, 11am-8pm, and 4pm-1am, including both weekdays and weekends, is essential.
Benefits include: Flexible hours, Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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