Description The Business Development Manager (BDM) plays a key role in driving growth and expanding market share for our optical lens solutions. This position focuses on building strategic relationships with independent opticians, retail chains, and key accounts, while identifying new business opportunities and ensuring customer satisfaction. Responsibilities Gaining New Doors Achieve and over achieve agreed sales targets in value within specified area Achieve and over achieve agreed Active Door and Product Mix expectations Technical Competencies Educate and train all levels of customers’ employees within account base with the outcome of improving their product mix and overall sales by: Demonstrating features and Benefits of all listed Hoya products Providing technical and optical support to customers Delivering generic sales skills and techniques training Make relevant suggestions and contribute to the development of training and sales materials Practical Sales Provide excellent customer service to the account base through regular calls, follow up and ongoing contact to meet customer requirements Prepare specific sales objectives for every sales call and execute these plans using company sales processes Planning, Organising and Closing the Loop Understand, analyse and self-manage based on company objectives and own performance data Organise time and territory management to achieve set targets through effective journey planning Operate within agreed cost budgets for entertainment, lens budget and expenses Execute joint marketing/local promotions that have been formally agreed to drive Hoya’s sales. Organise incentives and targets for sales growth with specific accounts in-line with Marketing and Sales Support agreements via Business Cases Provide feedback on the status of collage objectives, outcomes and next steps for all sales visits via the on-line record card system. Complete all essential administration documents and ensure their return in the time specified Managing Self Ensure company vehicle and all company equipment is well organised and in good, clean working order and always maintain a high level of smart professional appearance Customer Relationship Management Organise customer visits to Wrexham in coordination with relevant parties Qualifications Experience-Essential Field based Sales Experience and / or in practice dispensing experience Experience preferable Managing a sales region Industry experience working with ophthalmic lenses Dispensing experience and or dispensing qualifications Technical experience in manufacturing Specific Skills/qualities required Results orientated, determine to be the best sales person Good relationship builder Able to work on own initiative Persuasive and professional personal style Good communication and interpersonal skills (Written, Verbal and 1to1 and group) Excellent planning and organisational skills Good knowledge in the optical market or similar industry e.g. pharmacy, medical Competitive team player Smart professional appearance Proficient working knowledge of Microsoft Office and excellent administration skills, demonstrable sales process skills