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2159 - senior quality consultant

Ashford (Kent)
Construction Industry Training Board
Quality consultant
Posted: 24 October
Offer description

Overview

Are you passionate about driving quality, supporting others to meet high standards, and making a difference in the construction industry? We’re looking for a Senior Quality Consultant to join our team — a unique and rewarding role that combines auditing, quality assurance, and face-to-face engagement with training providers across West Sussex, Surrey, Berkshire and West London including Brighton, Redhill, Guildford, Reading, Slough, Twickenham.

Role: Senior Quality Consultant

Location: Mobile (with up to 1 day a week from home)

Hours of Work: Full-time (35 hours per week)

Contract: Permanent

Salary Range: £40,500 – £49,500

Grade: SC3

Target Salary: £47,973 + £6,452 Annual Car Allowance

Interviews: Week beginning 17th November 2025


What you’ll be doing

* Manage a caseload of training providers as part of CITB’s ‘Training Provider Network’
* Plan, deliver, and follow up on quality assurance audits
* Identify and act on non-conformances, malpractice, maladministration, or fraud
* Support training providers with advice and best practice for training, assessment, and testing
* Assist with the onboarding and approval of new training organisations
* Conduct sampling of assessment, training, and testing
* Review applications from trainers, assessors, and testers in line with CITB scheme requirements
* Deliver constructive feedback and produce clear, plain-English reports
* Share insights and contribute to continuous improvement across the network


Essential Criteria

* Educated to GCSE standard (Grades A–C in Maths and English)
* ISO 9001 Auditor (or willingness to obtain once in post)
* Recognised training qualification (or willingness to obtain once in post)
* Site Manager Safety Training Scheme qualification (or willingness to obtain once in post)
* In-depth knowledge of educational quality assurance and auditing systems
* Strong occupational expertise in the construction and built environment
* Excellent communication and interpersonal skills
* Able to work independently and manage your own workload
* Confident handling difficult conversations and managing conflict professionally


Desirable Criteria

* D32, D33 (A1) Assessor qualification
* D34 (V1), D35 (V2) Internal or External Verifier qualifications
* Education to A-Level standard (or equivalent)
* For full details, please refer to the Role Profile.


What You’ll Get in Return

* 25 days holiday + bank holidays + 3 days Christmas shutdown
* Generous pension scheme (up to 9% employer contribution)
* Life assurance (4x salary)
* 2 paid volunteering days per year
* 24/7 GP Services
* Professional development & funded training qualifications
* Employee Assistance Programme — because your wellbeing matters


Why Join CITB

CITB plays a crucial role in supporting the construction sector and its people. We invest in skills, training, and workforce development to ensure a strong future for UK construction. By joining our team, you’ll work with passionate professionals on meaningful projects that impact people and communities across the nation.


Closing Date

Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis; therefore, early applications are encouraged to avoid disappointment.

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