Overview
Responsive Personnel are looking for an Operation Administrator for our client based in Gloucester.
* Location: Gloucester (GL4)
* Pay rate: £14.14ph
* Hours: Monday - Friday (Apply online only)
* Terms: Temp to Perm - Immediate Start
Responsibilities
* Process customer enquiries, complaints and requests for service received via post, email, telephone or personal contact from the shareholders.
* Liaise with front line staff in the investigation of complaints and customer requests.
* Undertake stock control duties, including PPE and waste containers, and maintain records of the issuing of personal protective equipment.
* Work as the \'front of house\' representative on reception, greeting visitors, addressing staff queries, receiving deliveries.
* Run system reports and prepare and process charging runs within scheduled timescales. Include the company internal and external charges (e.g. Sports pitch bookings) and provide accurate billing information to commissioners.
* Process and check monthly weighbridge data reports and resolve any anomalies, entering the data into the relevant database for statutory waste data flow returns.
* Process and recording of waste movements, maintaining records of the waste movements to ensure legal compliance.
* Provide the shareholders with accurate information to raise debtor invoices for recycling credits and income.
* Enter data into appropriate information technology systems and assist in the ongoing maintenance of the database.
* Communicate service delivery information to front line teams and the customer service teams of commissioning authorities, face to face, via email and calls.
* Assist in the HR meetings with the employees to take notes.
* Assist in the raising of purchase orders for goods and services from external suppliers.
* Provide administrative support to the company, including other Ubico offices, such as word processing, record keeping, personnel records, filing, archiving and the sorting of mail.
* Support the Operations & Transport Manager in the management of the local depot.
* Comply with all current systems and procedures in operation within the company.
* To provide assistance and support to Operations Assistant(s).
* To carry out any other duties that may be required commensurate with the general level of responsibility for the post.
Qualifications
* Word, Excel, PowerPoint and Outlook advance skills
* Communication verbal and written skills
Extras
* You will need use of a car for work purposes. There may be a requirement to work at other locations to meet the needs of the business.
Apply today with an updated CV
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