Role Overview
Lead a high‑performing team to deliver exceptional supporter care, ensuring high quality service and operational delivery.
Develop and implement strategies to enhance supporter engagement and satisfaction.
Collaborate across the organisation, especially with colleagues in Fundraising, Finance, and Data.
Create powerful supporter journeys that reflect the passion and urgency of our cause.
Report to the Director of Fundraising and play a key role in delivering Muscular Dystrophy UK's fundraising objectives as part of our new organisational strategy, making a tangible impact on the lives of thousands across the UK.
Desired qualities
An energetic, positive attitude that reflects the charity's values.
A commitment to the development of the charity.
Understanding of disability issues, equality, diversity and inclusion.
Opportunities to contribute to the charity’s growth.
A role‑model behaviour, especially in a disability‑confident environment.
Disability Confident
Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
In certain recruitment situations, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to …
About Muscular Dystrophy UK
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle‑wasting conditions, and all the people around them. We recently launched our new 10‑year strategy to transform the lives of people living with muscle‑wasting conditions. Our vision is a world without limits for people with muscle‑wasting conditions.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle‑wasting condition.
Benefits
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work‑life balance and career development.
* Great pension contributions
* Life insurance
* Cycle scheme
* Health cash plan
* Employee assistance programme
* Instant retail and events discounts
* And much more…
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