Contract Type: Permanent Hours: between 21 and 37.5 hours per week Salary: Starting from £24,523.79 (increasing upon completion of competencies) What's in it for You? In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics: Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution and Long Service Recognition Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme and dedicated Mental Health First Aiders Work-Life Balance: An additional day for your Birthday, long service recognition, enjoy a set schedule and competitive family-friendly benefits Career Development: Paid training, opportunities for accredited training agreements, and potential for career progressionMake a real difference in people’s lives as a Client Care Coordinator in our award-winning contact centre. This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters. We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions. Your journey begins on 13th October 2025, with a minimum of 4 weeks onsite training (Monday to Friday, 8AM–4PM) you’ll then have the opportunity to transition to hybrid working once competent in your role. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Shifts for this role are between 7AM and 8PM, with an alternative Saturday or Sunday shift, offering a schedule that fits your lifestyle. We understand the importance of work-life balance. Apply now to join a contact centre with a difference and start making a positive impact today! For more information on the role, please refer to the following job description