Overview
Job Title: French speaking Customer Service Advisor
Location: Nottingham, hybrid
Salary: £24,000 per annum
Contract: 12 months fixed term contract, full-time (37.5 hours, Monday to Friday)
Are you fluent in French and passionate about delivering excellent customer service? Our international client is looking for a French speaking Customer Service Advisor to join their team in Nottingham. This is a fantastic opportunity to be part of a global, customer-focused company with iconic products and a strong international presence.
What you’ll be doing
* Provide first-class support to online customers across phone, email, and digital channels
* Handle queries related to orders, returns, and refunds with accuracy and professionalism
* Share product knowledge to help customers make informed choices and enjoy a seamless shopping experience
* Collaborate with internal teams to resolve customer issues and improve processes
What we’re looking for
* Native or fluent level of French, alongside strong English skills
* Previous experience in customer service, ideally within eCommerce or retail
* Excellent communication skills, both written and spoken
* Strong attention to detail, problem-solving ability, and a team-player mindset
In return, you’ll receive
* An annual salary of £24,000 per annum
* Hybrid working with 2 days per week in the office
* Discounts on globally recognised brands
* A diverse and inclusive workplace with colleagues from around the world
* Opportunities for personal and career development within a global organisation
* And more!
How to apply
If interested, please apply directly or send your CV to Aylin at a.dogancan@eurolondon.com to find out more!
Please be advised CVs will be treated in the strictest confidence and your application will not be forwarded without your permission.
We aim to respond promptly to your application; however, due to the high volume of CVs we receive, we are only able to respond to applicants whose profile matches our client’s requirements.
Seniority level
* Entry level
Employment type
* Contract
Job function
* Customer Service and Administrative
Industries
* Wholesale
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