Compliance Business Partner
RAC has an exciting opportunity for a Compliance Business Partner to join our Governance, Risk and Compliance function. This is a pivotal role within our second line of defence, working very closely with our first line product, marketing and operational teams providing expert advice and challenge to ensure RAC delivers good customer outcomes and meets its regulatory obligations.
You’ll work closely with senior leadership across all business divisions, acting as a trusted advisor while maintaining independence and impartiality. If you’re passionate about compliance, commercially aware, and confident in influencing change, this is your chance to make a real impact in a business that’s evolving rapidly.
What You’ll Be Doing
* Provide business partnering that champions good customer outcomes and ensures compliance with regulatory obligations.
* Offer practical, pragmatic advice on regulatory compliance, conduct matters, and customer outcomes across products, processes, and policies.
* Participate in governance committees, product and pricing forums, and change projects.
* Provide second‑line sign‑off for financial promotions.
* Maintain oversight of product governance (manufacture and distribution).
* Act as a point of contact and escalation for BAU compliance matters, including incident management and breaches.
* Build strong relationships with senior stakeholders while delivering independent challenges.
What You’ll Bring
* Proven experience in governance and/or compliance roles.
* Strong knowledge of UK financial services regulation, in particular Insurance, including FCA Handbook, Financial Promotion regime, PRA Rulebook, and Solvency II.
* Excellent verbal and written communication skills.
* Ability to influence and negotiate ‘win‑win’ outcomes while remaining impartial.
* Commercial awareness.
* High attention to detail and accuracy in a fast‑paced environment.
* Analytical mindset with sound judgement and decision‑making skills.
* Degree‑level education (law, compliance, business administration) or equivalent compliance qualifications/experience.
Desirable Experience
* Experience in a regulated or financial services environment – could be in product or marketing – could be ASA / CMA experience as well.
* Familiarity with product governance and financial promotions.
* Strategic thinking and ability to influence change.
What Makes You a Great Fit
* Personable, resilient, and a true team player.
* Enthusiastic, driven, and eager to grow.
* Strong influencing and interpersonal skills.
* Committed to delivering exceptional service and continuous improvement.
* Aligned with RAC’s core values: Handle it Together, Exceptional Service, Raise the Bar, Own It.
Location
RAC Bradley Stoke, Bristol | Hybrid – 2 days office, 3 remote
Salary
Aligns with market & experience.
Benefits
* Earnings That Motivate – a competitive salary plus conditional annual bonus.
* Tools to Drive Your Future – free RAC breakdown cover from day one; car‑salary‑sacrifice scheme after 12 months, including electric vehicle options.
* Time Off That Matters – 25 days annual leave plus bank holidays; paid family leave, flexible schedules, and practical resources for personal commitments.
* Financial Security & Perks – pension scheme with up to 6.5 % matched contributions and life assurance cover up to 4× salary (10× optional with flex benefits).
* Wellbeing That Works for You – a 24/7 confidential support service for you and household members aged 16 +.
* Extras That Make a Difference – Orange Savings portal, holiday deals, tools, tech; Colleague Share Scheme after probation.
About RAC
We’re Orange Heroes. With a legacy of over 125 years, RAC’s restless drive for better earned the trust of over 15 million members and makes us the UK’s number one motoring services provider.
Our culture is supported by a 4.5‑star rating on Glassdoor and a commitment to progress powered by people. As an equal‑opportunities employer we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you’re invited to bring your full self to it.
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