We're looking for a Workplace Experience Coordinator to join our award winning team in Middlesbrough (UK), home to the beautiful North Yorkshire coastline and countryside. This role is a 15 month FTC, with a predicted start date of May 2026 acting as Maternity cover.
As a Workplace Experience Coordinator at Double Eleven, you'll report to and support the Workplace Experience Manager in shaping our Company wide events, Studio Facilities and Business Operations with a focus on enhancing our teams wellbeing and experience at work. You'll oversee the daily operational activities, ensuring a seamless experience and a productive, safe and engaging work environment for all employees. You'll be responsible for coordinating a wide variety of events including our team monthly social events, team building events, regular milestone celebration events, annual and seasonal cultural celebrations.
The ideal candidate will demonstrate strong multitasking and management skills, coupled with a passion for delivering a wide range of events that enhance the studio environment and energise a fast paced team. Our goal is to ensure Double Eleven's culture fosters collaboration, creativity and innovation, promoting engagement, productivity and enjoyment at work.
Double Eleven is one of the largest independent video games developers and publishers in the UK. Headquartered in Middlesbrough, we employ over 400 people spanning 30 different nationalities across our UK and Kuala Lumpur studios.
We are incredibly proud to partner with some of the world's leading developers and publishers, including Rockstar Games, Obsidian Entertainment, Mojang, Bethesda Game Studios and Facepunch.
As a global gaming company, we've collaborated to create new worlds in The Outer Worlds 2, helped deliver unforgettable experiences for players of Red Dead Redemption, enabled millions to battle in Rust Console Edition and created new adventures in Fallout 76.
Double Eleven is more than a place to work, we are deeply values-driven in all that we do and we know that we are at our best when our people feel fulfilled. We offer flexible working hours to allow you to truly enjoy work/life balance and always strive to deliver a workplace experience like no other. We regularly bring our people together to connect and have fun through our many different events, parties and hobby-based clubs.
What you'll be doing
* Create an engaging and inclusive workplace experience that enables people to do their best work
* Plan and deliver a wide range of company events, from social activities to larger scale corporate events, both onsite and offsite
* Support our team members and partners with global business travel planning and logistics
* Foster a positive and inclusive workplace culture through targeted initiatives and programmes
* Conduct employee engagement survey to utilise data and feedback in gauging workplace satisfaction, adjusting operations as needed to meet employee needs and expectations
* Communicate clearly and effectively, authoring content that enhances the workplace experience and supports stakeholders
* Manage external vendors and partners, ensuring strong relationships and high quality service delivery
* Respond calmly and effectively to urgent issues, analysing problems and implementing practical solutions
* Collaborate cross-functionally to promote continuous improvement, innovation and best practice
What we're looking for
* Consistently role-models our core values of Ambition, Integrity and Humanity, influencing others through actions and decisions
* Recognised proficiency in Operations Management with a solid understanding of best practices, particularly in a corporate environment
* Proven professional in event coordination who adapts to evolving event demands and efficiently manages multiple priorities
* Consistently delivers results that meet and exceed defined quality standards
* Passion for creating an enjoyable workplace environment and demonstrates a strong team-oriented approach by stepping in to help whenever required
* Ability to manage workplace dynamics in a creative and rapidly growing environment
* Adaptable to working irregular hours as necessary to manage events effectively
* Strong analytical and problem-solving skills, with the ability to analyse complex data and draw actionable insights
* Approaches tasks proactively, identifies solutions and sees work through to completion
* Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities
* Demonstrable project planning, management and organisational skills
* Good time-management skills and ability to work closely to deadlines
* Ability to build effective, respectful working relationships and communicates confidently with stakeholders at all levels, both internally and externally
* Demonstrates strong numeric and financial capabilities
* Versatile in handling multiple functions within office administration
Qualifications
* All relevant qualifications considered
What to expect
Working life at Double Eleven
* Start your day any time between 8:00am and 10:00am
* 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
* 28 days annual leave (20 days annual leave + 8 days bank holiday)
* 1 day leave for your birthday and 1 day leave if you're moving house
* Up to 10 days discretionary annual leave during our end of year break
* A brand new, state-of-the-art studio facilities that includes a market hall serving nutritious, subsidised meals, round-the-clock gym access, an auditorium and more
* Subsidised market hall with food, freshly prepared daily by our in-house hospitality team
* Free breakfast options, juice, hot drinks and fruit.
* Employee referral bonus (up to £2000)
* Electric Car Scheme
* Cycle to Work scheme
* Free game codes, game swag and merchandise
* Family-friendly leave available
* Christmas Saving Scheme
* Free parking
* Best-in-class tools and workflows so you can focus on creativity
Recognising your contribution - award schemes
* Annual Profit Share: Rewarding our collective success by sharing the results of our hard work together.
* Length of Service: 5 additional days annual leave for 5 years service and a further 5 days annual leave for your 10 years service milestone.
* Annual High Performer Award: Recognising and rewarding standout performers delivering transformational impact.
Professional development and wellbeing
* Vitality Private Healthcare, discounts and rewards for you, your spouse and children (upon the successful completion of your 6 month probationary period)
* Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
* A personalised development plan with dedicated support tailored to your growth and goals
* Access to an accredited Academy providing professional qualifications (and access to 500 UK discounts and offers via TOTUM when registered as a student)
* A dedicated Workplace Experience team responsible for work environments, workplace and quality of employee life services to help foster collaboration, creativity and innovation
* In-studio wellbeing programmes and People team support
Team life
* Free activities via our Bus Tours programme (where on occasion, partners and children are welcome to join you)
* Many team events such as seasonal parties to celebrate team and game milestones
* Sponsored team activities including football, basketball, book club, movie club and more
* Opportunity to contribute to our internal Employee Diversity and Equality Network
Ways to reach us
If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team