Step into a vibrant, visitor-focused Retail Assistant role within one of the UK’s most iconic cultural institutions, The British Museum.
The Role
We’re seeking enthusiastic and experienced Retail Assistants to join the team on a full-time, temporary basis for a minimum of 6 months. You’ll play a key part in shaping the visitor experience, driving sales and ensuring the shop floor remains welcoming and well-presented at all times.
Key responsibilities include:
Delivering outstanding customer service across various Museum retail outlets
Processing transactions using EPOS till systems (cash and card)
Maintaining a clean and organised shop floor
Supporting stock replenishment and general shop duties
Communicating effectively with customers and colleagues
Maintaining a calm, positive attitude in a high-footfall environment
Shift pattern:
Rolling rota: 4 days on, 2 off
Full-time hours vary, including weekends and late Fridays
One full weekend off per month
Start date: 25th June 2025
About You
You’re a natural communicator, confident in high-volume retail settings, and genuinely enjoy connecting with customers from all walks of life. Your drive, resilience and warm personality help create a standout shopping experience that keeps people coming back.
Minimum 2 years’ experience in retail sales and customer service
Able to work efficiently under pressure with a proactive mindset
Numerically confident and comfortable using till systems
Must have a valid DBS certificate
Fully available across July and August