Permanent / Up to £37000.00 per annum
We’re hiring a Credit Control Specialist to manage a portfolio of key business accounts, ensuring invoices are paid on time and customer relationships stay strong.
You’ll work closely with internal teams across sales and operations, taking a proactive approach to resolving queries, reducing aged debt, and maintaining accurate financial records. This is a brilliant opportunity to join a growing organisation where you’ll be recognised for your attention to detail and problem-solving skills.
What you’ll be doing
1. Take end-to-end responsibility for their key customer accounts, driving timely collections and resolving any overdue balances.
2. Liaise confidently with brokers, managing agents, and account managers to keep communication clear and professional.
3. Investigate and resolve billing or contractual issues in collaboration with other teams.
4. Prepare regular aged debt reports, highlighting risks and progress for key stakeholders.
5. Escalate overdue accounts when needed, ensuring processes are followed and business exposure is minimised.
6. Contribute ideas to streamline workflows and improve team efficiency.
What we’re looking for
7. Previous experience (around 2-3 years) in a Credit Control or Finance environment managing B2B or commercial accounts.
8. A sharp eye for detail with solid analytical and Excel skills (VLOOKUPs, Pivot Tables).
9. Strong communicator with a professional and confident approach to stakeholder management.
10. Organised, proactive, and comfortable working in a fast-paced setting.
11. Commercially minded and motivated by achieving results.