Salary: £25,000 - 28,000 per year Requirements: We are looking for someone with a genuine interest in technology, whether that comes from gaming, building PCs, or solving Wi-Fi issues. We value customer service experience in retail, hospitality, or any people-facing role. We need a logical approach to problem-solving. We are looking for good communication skills and a positive attitude. We want someone who is willing to learn, take initiative, and work as part of a team. Familiarity with Windows, Microsoft 365, or basic networking concepts is helpful but not essential. Previous IT support experience is a bonus, but not essential because full training will be provided. Applicants must have the right to work in the UK. A full UK driving licence is desirable. Applicants must be based within a reasonable commuting distance of Witney and able to attend the office regularly. English language proficiency is required. This role requires in-person attendance. We need someone able to work rotating shifts Monday to Friday, between 8:00-16:30 and 8:50-17:20. Responsibilities: We will have you act as the first point of contact for our customers. You will troubleshoot IT issues and help resolve day-to-day technical problems. You will install software and set up user accounts. You will escalate more complex issues to senior engineers when needed. You will work as part of a supportive team and contribute to a positive office environment. You will learn on the job through mentoring and hands-on experience. You will support our customers in a Managed Service Provider environment. Technologies: Support Microsoft 365 Windows Office 365 More: We are a friendly and supportive Managed Service Provider team based in Witney, Oxfordshire, offering a full-time, in-person IT Support Technician role with a salary of £25,000 to £28,000 depending on experience. We provide real mentoring, hands-on learning, and clear opportunities to grow your IT career in an environment where teamwork, attitude, and a willingness to learn matter as much as technical knowledge. Our benefits include paid holidays, a company pension, employee discount, free on-site parking, and flexible working options once you are up to speed. We are looking for someone who enjoys working with people, wants to develop their skills, and will feel part of a genuinely friendly team. last updated 22 week of 2026