Join Our Team as a Customer Success Advisor
Are you ready to embark on an exciting journey as a Customer Success Advisor within the direct debit arm of our business? We're seeking passionate individuals who thrive in fast-paced environments, love interacting with people, and are dedicated to delivering exceptional service with a smile.
Position: Customer Success Advisor
Salary: £12.60
Contract: Permanent
Based: Glasgow (Our head office)
Working: Monday to Friday (Office hours)
Perks & Benefits
✅ Pension: Secure your future with our comprehensive pension plan.
✅ Staff Discount: Enjoy exclusive discounts on our products/services.
✅ Weekly Pay: Get rewarded for your hard work every single week.
✅ Bonus Scheme: Earn extra rewards based on your performance.
✅ Incentives & Rewards: Exciting incentives and rewards to recognise your achievements.
✅ Free Onsite Parking: Hassle-free parking for all our team members.
✅ Career Development: Opportunities for growth and advancement within the company.
Why Join Us?
* Demanding Yet Fun Environment, Challenge yourself in a fast-paced yet enjoyable workplace where every day is different.
* Stability: Secure your future with a permanent position offering stability and long-term growth opportunities.
* Salary £12.60PH
* Don't miss out on this fantastic opportunity to kick-start your career and be part of a supportive team that values your contributions. Apply now and let's embark on this exciting journey together!
Required Experience
* Excellent customer service skills, with previous experience in contact centre position highly desirable
* A proven record in upselling products with existing customers
* Excellent customer service skills
* Strong negotiation and sales skills
* Ability to work both as a team and as an individual
* Ability to work towards office targets and KPI's
* The ability to use initiative and manage your time effectively
* Strong self-management skills
* Enthusiastic and passionate member of the team
* Knowledgeable on MS Office
* Ability to work in a fast -paced environment
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