Overview
This job is with Virgin Media O2, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Salary: £29,000 - £36,200 (£4,700 overtime + £2,500 commission).
For this position, you must live in one of the following postcodes: CB1, CB2, CB3, CB4, CB5, CB6, CB7, CB8, CB9, CB10, CB11, CB21, CB22, CB23, CB24, CB25, SG8, PE19, PE27, PE28
What you\'ll do
You\'ll be the friendly face of our brand, delivering top-notch service while tackling a variety of tasks:
* Install and maintain broadband, TV, and phone services to customers\' homes.
* Quickly resolve technical issues, ensuring customers stay connected to what matters most.
* Provide exceptional service that leaves every customer satisfied and smiling.
* Work independently with the backing of a supportive team, always there to help you deliver your best.
Want to see what it\'s all about for yourself? Copy this link into your browser to see a day in the life of our Field Service Engineer: https://youtu.be/9qzPXDobE4g?si=29aAXK0rn7zBz_7C
The must haves
* A UK manual driving licence.
* Confidence working at heights and outdoors in all weather conditions.
* To live in one of the specified postcodes above.
The other stuff we are looking for
* A problem-solving mindset and a passion for helping customers.
* A methodical, organised approach to work.
* The ability to be composed and adapt to any situation.
What\'s in it for you
* A starting salary of £29,000 with the potential to earn up to £36,200 through on-target earnings (£4,700 overtime + £2,500 commission).
* Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
* Market-leading maternity, paternity, neonatal, and carers leave policies.
* 25 days of annual leave, UK bank holidays and your birthday off. Plus, the option to buy and sell up to 5 extra days.
* A 4-day working week - After training, you\'ll work 37.5 hours across just 4 days (Monday to Saturday), with shifts ranging between 7.5 and 10 hours.
* Up to 10% employer pension contributions and life insurance.
Next steps
* Complete our quick online application and video assessment.
* If successful, chat with one of our friendly recruiters to learn more.
* Attend an interview with a manager to see if we\'re a great match.
We\'re committed to making our hiring process accessible to everyone. If you need any adjustments, just let us know - we\'re happy to help.
So, if you\'re ready for a rewarding career where no two days are the same, apply today.
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