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We are recruiting an experienced Groupage Operator to join our team in Wickford and support our continued growth.
As a valued member of our groupage team, you will collaborate with our network of hauliers, partners, and clients to provide quotations, manage active shipments, and foster strong, respectful relationships with stakeholders. You'll also contribute to expanding our client base.
We’re committed to creating a workplace where everyone feels respected, valued, and included. We encourage you to promote and reflect our company’s core values in everything you do, helping to build an environment where all team members can thrive.We believe that success comes from working hard and enjoying the journey together.
Main Duties and Responsibilities:
* Preparing accurate and comprehensive road, air, and sea quotations including all necessary terms and conditions.
* Manage active groupage shipments from start to finish; liaising with clients and partners/suppliers throughout.
* Building and maintaining strong customer relationships to drive business growth.
* Be aware of legislation and changes in regulation impacting customs processes and ensure all commercial documents hold all required information.
* Complete customs entries for both imports and exports.
* Manage related administrative tasks such as invoicing.
* Collaborate closely with internal teams to identify and source new business opportunities, researching and contacting potential clients to grow operations.
* Contribute ideas and adapt to changing operational demands in the freight forwarding sector.
* Ambitious with a real drive to be a valuable asset to the team
* Previous experience in quotations, negotiating, and managing operations is essential
* Proactive, dynamic, and willing to take responsibility
* High attention to detail and strong communication skills both written and verbal
* Knowledge of customs procedures and/or proficiency in ASM Sequoia software is desirable
What's in it for you?
* Generous holiday allowance which rises with service
* Competitive salary and benefits
* Recognition awards and Incentives
* Real career opportunities
* Team bonding opportunities and events
* To be part of a fast-moving exciting company with a great team of people
* And much more…
You will need to live and breathe our values and be able to work in a fast-moving environment alongside a supportive and collaborative team.This role requires an innovative and agile approach to continuously drive improvement and support operational excellence.
You’ll value teamwork and bring a strong focus on achieving results. You approach challenges with resilience, learning from setbacks and helping shape future solutions.
If you’re ready to take the next step in your career and contribute to a supportive, forward-thinking team, we encourage you to apply today. Contact smile@wbslogistics.com for more information.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Transportation, Logistics, Supply Chain and Storage
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