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NHS Lanarkshire have an opportunity for an experienced clerical offer to work within the administration team. You will provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.
NHS Lanarkshire
Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!
Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.
What we'll need you to bring
* Educated to standard grade level or experience in a similar role
* Well developed interpersonal skills in customer care
* Good organisational and planning skills
* Understanding of a range of procedures and processes
* Ability to prioritise work and work on own initiative whilst under pressure
* Proficient I.T. skills which include a working knowledge of Microsoft packages
* Ensuring confidentiality, diplomacy and discretion are maintained at all times
Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
It would be great if you also have
* SVQ 2 in Business & Administration
* Previous experience working in a busy reception area
* Experience in an NHS clinic setting
* Working knowledge of NHS systems e.g. PECOS, SSTS, Trak Care, Room bookings systems etc.
* Knowledge of NHS clinical appointment systems e.g. Trak Care
* Previous experience of dealing with members of the public/delivery drivers/estates staff
* Willingness to deal with the external site on an ad hoc basis e.g. empty car park token machine, deal with car park barrier issues
* Willingness/flexibility to cover annual and sick leave if required
Contract type
Permanent
Part Time
36.5 hours
Please note this is a part time post and the salary for this position will be pro-rata.
Location and Working Pattern
This role will be based in the Continence Service, based at Townhead Clinic, Coatbridge
The working pattern for this role is: Monday to Thursday 9 am to 5 pm and Friday 9 am - 4pm
Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.
Looking to find out more?
If you’re looking to find out more, then we would love to hear from you!
Why NHS Lanarkshire?
Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.
Some of NHS Lanarkshire’s benefits include:
A minimum of 27 days annual leave increasing with length of service
A minimum of 8 days of public holidays
Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the )
Paid sick leave increasing with length of service
Occupational health services
Employee counselling services
Work-life Balance policies and procedures
NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.
Further Information
For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our .
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