This range is provided by MSL. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Are you passionate about driving growth, cultivating broker relationships, and making a meaningful impact? At MSL, we’re looking for a Client Relationship Manager who will play a key role in delivering our sales and distribution strategy while championing ethical selling and regulatory compliance.
What You'll Do
As our Client Relationship Manager, you’ll:
* Build and sustain strong broker relationships to support strategic initiatives and drive growth.
* Ensure that all sales and distribution activities comply with FCA regulatory requirements and deliver great customer outcomes.
* Embed Consumer Duty principles into broker and partner arrangements to ensure fair value and consistent alignment with target market needs.
* Foster collaboration across teams (Compliance, Product Governance, Underwriting, and Marketing) to support new business opportunities.
* Champion safe, ethical, and customer-focused sales strategies while monitoring broker performance and ensuring accountability.
* Play a key role in evolving our operational processes, ensuring efficiency and compliance.
About You
You’ll thrive in this role if you:
* Are experienced in managing broker relationships and delivering commercial results.
* Have a deep understanding of regulatory frameworks like Consumer Duty and are committed to compliance and transparency.
* Are proactive, results-driven, and detail-oriented.
* Excel at building and maintaining stakeholder relationships across internal and external teams.
* Are enthusiastic about driving change and improving customer outcomes.
Why Join Us?
At MSL, we’re not just redefining specialist insurance markets—we’re creating a culture of innovation, collaboration, and excellence that puts people first. This is your opportunity to:
Contribute to a dynamic team and play a pivotal role in shaping our growth strategy.
Work in an environment focused on fairness, customer satisfaction, and regulatory excellence.
Access hybrid working, good perks, and a clear path for career development.
Ready to Apply?
If this sounds like your next challenge, we’d love to hear from you!
Seniority level
* Associate
Employment type
* Full-time
Job function
* Customer Service
Industries
* Insurance
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