Project manager

📈 Project Manager (Retail)

📍 High Wycombe

💸 £40,000 + package (Hybrid working)

👪 Great supportive culture

🌱 Growing business


Drive Operational Excellence. Deliver Exceptional Experiences.


Are you an organised, detail-driven operations professional looking to make an impact across a fast-paced, performance-led environment? I’m seeking a Project Manager to join their team, taking ownership of core operational processes and supporting the operations team in driving consistency, compliance and excellence across all sites.


As the Project Manager, you’ll be at the heart of the business developing, planning, and optimising internal processes to improve efficiency, profitability, and customer experience. You’ll lead cross-functional initiatives, collaborate with both internal stakeholders and external partners, and ensure smooth operational delivery across the region.


Key Responsibilities


* Develop, maintain and communicate structured, standardised approaches to compliance and field support across the operations team.
* Ensure all operational records, agreements, and compliance documents are accurate and up to date in line with company standards and local legislation.
* Manage external relationships including mystery shopper programmes, workwear suppliers, and payment terminal providers to drive actionable insights and continuous improvement.
* Support training and onboarding for new operators, ensuring a smooth start and ongoing compliance.


About You


* Proven success in a Central Operations or similar role, ideally within a multi-site or retail environment.
* Strong project management and organisational skills with the ability to manage competing priorities.
* Experience working with external partners and cross-functional internal teams.
* A proactive communicator with excellent attention to detail and a focus on continuous improvement.


Why Join?


This is an exciting opportunity to join a business that values collaboration, innovation, and excellence. You’ll have the autonomy to drive real change, the support of an experienced operations leadership team, and the satisfaction of contributing to a growing, customer-focused organisation.


Apply today to join a team where your ideas and initiative can help shape the future of operational success across the business.