Job Ref: NOB2512
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: Up to £36,000 including Rooms Service Charge and Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 02/10/2025
Closing date: 04/11/2025
As a Night Room Attendant, you will ensure that guest rooms are immaculately cleaned, turned down and prepared for the evening. With care, attention to detail and Nobu's signature hospitality, you will provide the calm and comfort that help our guests feel at home overnight.
You will
* Clean and prepare allocated guest rooms in a professional and timely manner
* Complete evening turndown service for hotel guests
* Perform a variety of housekeeping duties including sweeping, mopping, dusting and polishing
* Record and communicate guest preferences to personalise future stays
* Maintain supplies, equipment and housekeeping areas to the highest standards
* Report any maintenance issues promptly and correctly
* Respond quickly and efficiently to guest requests, day or night
* Support and help train new members of the housekeeping team
* Anticipate guest needs and deliver a crafted, personalised service
* Work collaboratively with colleagues across the hotel to ensure seamless service
* Uphold company and statutory standards to keep guests and colleagues safe
* Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction
* 40 hours a week pm - 7am
What We're Looking For
You bring experience in housekeeping, ideally within a luxury hotel environment. Organised, proactive and detail oriented, you take pride in creating spaces of calm and comfort. With a positive attitude, flexibility to work night shifts, and a genuine smile, you ensure guests experience Nobu hospitality at every hour.
Benefits of Joining Our Team
* £1000 Refer a Friend Scheme
* Two hotel wide social events each year including our Employee Awards Night
* Discounted overnight stays across Nobu properties worldwide
* Discounted Pilates classes and wellness treatments
* Opportunities to progress within our hotel and the wider Nobu portfolio
* Innovative learning and development opportunities
* Exciting wellness and volunteering initiatives
* Up to 33 holiday days through length of service
* Life Assurance Scheme
* Cycle to Work Scheme
* Discounts on all food and beverage
* Free meals while on duty
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned
Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.
Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.
We are looking for great people that embody our core values of Kokoro, Smile, Family Crafted.
You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.