Job Description
Take ownership of internal systems across Finance and Customer Services as a Product Manager for a leading UK technology-driven logistics organisation.
You'll be joining at a pivotal time of growth and transformation, helping to modernise and automate key internal services through the use of AI, machine learning, and big data. This role offers a genuine chance to shape a growing product management function within IT.
Product Manager
Location: Southampton (Hybrid - 3 days per week in office)
Salary: £65,000 + benefits
Type: Permanent, Full-time
Key Responsibilities
1. Define and deliver the product strategy for internal Finance and Customer Service systems.
2. Collaborate with Product Owners and Development Teams to turn business needs into actionable product roadmaps.
3. Oversee major technology initiatives, including:
4. Development of a scalable, modern billing system.
5. AI-driven automation within Customer Services (building on existing automation success).
6. Implementation of machine learning for forecasting, insight generation, and discrepancy detection
7. Enhancements to support multi-language and multi-currency customer operations.
8. Ensure products meet both functional and non-functional requi...