Position Summary
Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, and ensuring customer needs, complaints, and issues are successfully resolved.
Responsibilities
* Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit Loss statements, managing and assisting in budgeting, forecasting, and controlling expenses.
* Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset in the workplace.
* Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs.
Benefits
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Minimum Qualifications
2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
Preferred Qualifications
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Primary Location
1675 N Howe St, Southport, NC 28461-8151, United States of America
#J-18808-Ljbffr