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Job Summary
The General Manager will support the Operations Manager/Senior Operations Manager in providing operational leadership, business development and people management for a Clinical Directorate, ensuring high quality patient care is delivered within available resources and in line with University Hospitals Tees overarching strategic objectives.
The General Manager will support the Operations Manager/Senior Operations Manager in developing a culture of high performance, ownership and accountability where safety, quality and excellence in patient outcome and experience is consistently delivered, in line with not only national and locally agreed standards but also the higher standards of performance University Hospitals Tees sets itself.
The General Manager is expected to act as a change agent and be highly visible to frontline staff, demonstrating strong personal leadership and direction whilst at the same time supporting the building of an effective leadership and management team within the Directorate(s) to ensure organisation sustainability.
This role of the General Manager forms part of the Directorate management team and is expected to work with the Operations Manager/Senior Operations Manager in the development and delivery of underpinning Directorate annual operating plans, which should in turn integrate with the Clinical Service overall clinical and business development strategy and overarching University Hospitals Tees strategy.
Main duties of the job
The General Manager will support the Operations Manager/Senior Operations Manager who has responsibility and overall accountability for the day to day performance management of their Directorates, including the management and implementation of strong and effective operational, resource and financial management control processes.
The General Manager will provide high calibre, professional management and leadership to the Directorate(s), working with the Operations Manager/Senior Operations Manager, Clinical Directors, Clinical Matrons and clinical teams to develop and implement strategic and operational plans aligned to the overall Centre strategy. The Senior Operations Manager will oversee the administrative functions within the directorates, supporting achievement of key performance targets and ensuring that Standard Operating Procedures are adhered to.
About Us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Details
Date posted: 12 December 2025
Pay scheme: Agenda for change
Band: Band 8a
Salary: £55,690 to £62,682 an hour per annum pro rata
Contract: Permanent
Working pattern: Full-time
Reference number: 345-CSU8-7644196
Job locations: North Tees, Hardwick Road, Stockton, TS19 8PE
Job responsibilities
Please see the attached Job Description for details regarding the expectations and requirements of the role including quality and performance standards, professional leadership, clinical responsibilities, and corporate responsibilities.
Person Specification
Essential
* Degree/Diploma or equivalent experience
* Relevant Masters Level Qualification or equivalent experience
* Demonstrable experience in management, including direct line management responsibility
* Experience of successfully managing significant change/project management.
* Thorough understanding of NHS waiting time and access standards
Desirable
* Leadership training
* Experience in capacity and service planning
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
Employer details
Employer name: North Tees & Hartlepool NHS Foundation Trust
Address: North Tees, Hardwick Road, Stockton, TS19 8PE
Employer's website: https://www.nth.nhs.uk/ (Opens in a new tab)
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