At Trustpilot, we're on an incredible journey. We're a profitable, high‑growth FTSE‑250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
About The Team
The Business Marketing team owns Trustpilot's public‑facing marketing experiences – pages, journeys and platforms that attract, educate and convert businesses from small merchants to global enterprises. We sit at the intersection of Marketing, Design, Product, Analytics and Engineering, turning strategy and content into performant, reliable and measurable web experiences. Working with a modern tech stack shared with our consumer products, we build and evolve high‑traffic, SEO‑critical and conversion‑optimised websites that operate at global scale. Our work directly influences pipeline, revenue and brand perception, and we obsess over UX, speed, accessibility, experimentation and data‑driven decision‑making.
What You'll Be Doing
* Lead Technical Direction: Spearhead the technical direction of projects from initial concept to final deployment, ensuring we follow a "build it, run it, own it" philosophy.
* Mentor & Coach: Act as a technical anchor for mid‑level engineers, providing mentorship and support to help them progress in their careers (specifically toward Software Engineer III standards).
* Standardise Quality: Implement a comprehensive automated testing suite across the site to provide high levels of observability and measurability.
* Champion Accessibility: Drive the effort to ensure all sites on the business marketing web property meet AA accessibility standards.
* Cross‑Engine Collaboration: Break down silos by pitching ideas and showing influence outside of your direct domain, collaborating with teams across Engine 1 and the wider engineering community.
* Solve Complex Problems: Troubleshoot intricate software issues and leverage your knowledge to propose innovative solutions for complex components, web performance and SEO.
Who You Are
Technical Excellence & Best Practices
* Full‑Stack Proficiency: Extensive experience building applications with React, Node.js and TypeScript/JavaScript to a high technical and visual quality.
* Cloud & Infrastructure: Proficient with AWS, specifically using CloudFormation to manage infrastructure and CI/CD pipelines for seamless deployment.
* Quality Advocate: Experience establishing automated testing suites to ensure high code quality and observability.
Growth, Performance & Compliance
* Web Vitals Specialist: A deep understanding of page speed, performance and Core Web Vitals to ensure our public‑facing site meets consumer‑grade standards.
* Accessibility Champion: Committed to ensuring web experiences meet AA accessibility standards.
* Data‑Driven Mindset: Experience implementing analytics, tracking and A/B testing frameworks to drive growth while ensuring data and privacy compliance.
* SEO Savvy: Knowledge of SEO considerations to maximise the visibility of our public marketing properties.
Collaboration & Leadership
* Strategic Partner: Ability to foster a strong design partnership and communicate complex technical concepts to non‑technical stakeholders.
* Mentor & Influencer: A natural coach who enjoys mentoring mid‑level engineers and influencing technical choices across the wider engineering community.
Some Relevant Technologies and Services We Use
* Infrastructure: AWS (ECS, Lambda, SNS, SQS, CloudFormation), Docker
* Languages & Frameworks: TypeScript, JavaScript, Node.js, Next.js, Localization tooling
* Frontend: React, CSS Modules, SASS, Styled Components
* Database & CMS: DynamoDB, PostgreSQL, BigQuery, Contentful
* CRM: Salesforce
What's in It for You?
* A range of flexible working options to dedicate time to what matters to you
* Competitive compensation package + bonus
* 25 days holiday per year, increasing to 28 days after 2 years of employment
* Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
* Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
* Pension and life insurance Health cash plan, online GP, 24/7 Employee Assistance Plan
* Paid parental leave
* Season ticket loan and a cycle‑to‑work scheme
* Central office location complete with all the snacks and refreshments you can ask for
* Regular opportunities to connect and get to know your fellow Trusties, including company‑wide celebrations and events, ERG activities and team socials
Access to over 4,000 deals and discounts on travel, electronics, fashion, fitness, cinema and more.
About Us
Trustpilot is a global company dedicated to creating an inclusive environment where all people can thrive. We bring consumers and businesses together through trustworthy reviews, with over 300 million reviews and a global community of more than 1 000 employees.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team quoting the role you wish to apply for.
Any offer of employment for this position will be subject to our standard background checks.
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