Clinique, the premium skincare brand are looking for a Counter Manager to lead their counters based in Manchester airport. The brand is based within the World Duty Free stores, in the Departures lounge in the airport.
This is a great opportunity for someone with some retail management experience, who is looking to lead the team, execute retail initiatives and experience a fast paced retail environment within the Travel Retail division.
The role of Counter Manager is a full time role - 36 hours worked over any 4 days of the week - you need to be fully flexible to work weekends as well as early and later shifts too.
Applicants for the role ideally would have the following experience / knowledge - Retail Management experience, ideally with a Beauty or luxury brand
People management experience
Commercial awareness and experienced in managing a large turnover business
Coaching / Training experience - motivating a team to deliver great results
Customer service focus - commitment to delivering exceptional service standards
Passion for retailing and selling
In return, Clinique offer the following: Exceptional salary and commission
Generous holiday allowance
Staff product concessions and product allocation
Excellent brand training and education
Wellness and supportive initiatives
Key aspects of the role Retail Business Management - commercial awareness and an ability to drive sales performance as well as analyse and forecast ahead
Built great working relationships with the World Duty Free management team
Lead and motivate a team - great communication skills and the ability to schedule effectively
Coaching and developing a team to deliver the Clinique way of delivering service standards
Manage stock levels / VM merchandising standards.
Airport retailing always involves early starts and later finishes - the stores trade from 4am until 9-10pm. Everyone must do the fair share of early and late shifts. To work at the airport you are required to have 5 years of employment / education history, a Criminal Reference Check and various other certifications to have an ID Pass for the airport. You are not able to start the role until this is completed.
Estee Lauder Companies are an equal opportunities employer.
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