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Head of central supply operations

Newcastle Upon Tyne (Tyne and Wear)
Permanent
Greggs
Posted: 13 October
Offer description

Vacancy Information

We’re looking for a strategic and forward-thinking leader to head up our Central Supply Chain Planning and Operational Efficiency teams. This is a high-impact role where you’ll drive performance, efficiency, and alignment across our supply chain operations. You’ll work closely with senior stakeholders, influence decision-making, and lead initiatives that support long-term business success. In return we can offer:

1. Management Bonus Scheme which is worth up to 30% of your salary

2. Pension scheme with matching employer contributions up to 7%

3. Company car or car allowance

4. Colleague discount, up to 50% off our own-produced products

5. Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year

6. 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day

7. The opportunity to purchase additional annual leave twice a year

8. Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate

9. Private Medical Insurance which is free for you and subsided for your dependants

10. Income Protection should you become unable to work due to long-term sickness

11. Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary

12. Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family

13. Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support

14. Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers

15. Career progression and learning and development opportunities

16. A company who cares about our communities; the environment and being a better business! Click here to read about

17. Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

18. This is a full-time role, however flexibility in this will be considered
19. We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
20. This role is based at one of our sites in Newcastle or the Midlands (Derby/Kettering): However there will be a need to travel regularly across the UK to visit all our manufacturing and logistics sites.

What you'll do

21. Lead our Operational Efficiency team across manufacturing, logistics, and transport functions
22. Develop team succession plans and deploy labour utilisation tools across sites
23. Introduce control systems and a Greggs Operating System to improve supply chain performance
24. Lead and coordinate central Supply Planning Team activities aligned with strategic and operational goals
25. Influence senior stakeholders to ensure site teams have the right resources to meet customer demand
26. Ensure Commercial Team is aligned and working towards shared objectives
27. Use data and BI insights to identify site improvements and lead automation studies
28. Promote a culture of customer focus, achievement, and accountability across planning and efficiency teams
29. Oversee resource planning to maximise value and support wider business initiatives
30. Ensure labour deployment meets statutory requirements and reflects best practice
31. Lead budget planning and identify cost-saving opportunities across the supply chain
32. Communicate progress and initiatives clearly across sites and leadership teams
33. Collaborate with systems and communications managers to ensure tools and messages drive engagement and efficiency

About you

We are looking for highly experienced, talented individuals with drive, who can demonstrate:

34. Proven senior management experience in an operational efficiency/workforce planning role.
35. A proven track record of delivering high levels of customer satisfaction within a central supply chain function.
36. Experience of managing and delivering a significant budgetary responsibility
37. The ability to think about the wider picture and make sound decisions.
38. Experience of working with and influencing senior management.
39. Experience of developing innovative solutions and contributing to strategic planning.
40. Extensive vocational experience
41. Strong systems knowledge and capability

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

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