Job Title: Service Administrator
Term: Permanent, Full-Time
Working Hours:
* MondayThursday: 08:3017:15
* Friday: 08:0012:30
* Total: 37.5 hours per week
We are excited to be partnering with a specialist engineering business and are looking for a Service Administrator to join their on-site depot service team.
Service Administrator Role Overview
The Service Administrator plays a vital role in supporting a busy depot repair team of Service Technicians. Acting as the first point of contact for customers, this role sits at the centre of service operations, coordinating communication, managing service requests, and ensuring repairs and calibrations are planned and delivered efficiently.
Working closely with the depot technicians, the Service Administrator will manage service bookings, maintain system records, liaise with customers via phone and email, and ensure parts availability and job scheduling are aligned. This is an excellent opportunity for someone from a service-led or technical support environment who enjoys organisation, communication, and supporting repairs behind the scenes.
Service Administrator Key Responsibilities
1. Act as first-line support for customers via phone and email, logging serv...