Service Designer – Contract | AI Discovery Project | Outside IR35
SR2 are partnering with a consultancy on a high-profile government project, exploring the application of agentic AI to create more personalised digital public services.
This is an early-phase discovery and proof-of-concept project, so we’re looking for a Service Designer with strong experience in shaping services at inception stage — ideally with exposure to AI-driven tools and government environments.
Key Details
Start: Early October 2025
Contract: Until 31st March 2026 (initial)
Rate: Up to £500/day (Outside IR35)
Location: Hybrid – remote with some central London travel
Clearance: SC clearable required (active SC desirable)Responsibilities
Lead service design through discovery and proof-of-concept phases.
Design end-to-end services that integrate with emerging AI capabilities.
Work closely with researchers, content designers, and technical specialists to shape strategy and delivery approaches.
Help a multi-disciplinary team explore how AI can be used responsibly and effectively in a government service context.Experience Required
Strong track record as a Service Designer on discovery and proof-of-concept projects.
Experience with AI-driven services (not just standalone chatbots).
Public sector experience highly desirable, not essential.
Confident stakeholder engagement and collaboration skills.Apply now for CV review