Key Responsibilities:
* Proactively handling lead and agreement party claims from first advice to settlement to ensure delivery of the companys claim commitment and achieve good outcomes.
* Fostering good relationships with policyholders, brokers, underwriters and reinsurers, and drive excellent customer service.
* Ensuring that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and salvage opportunities.
* The strong ability to prioritise where necessary, identifying deadlines, stipulated by lawsuits, demand letters and claims queries.
* Actively participating in client meetings and market meetings, representing the Company and delivering on the claims proposition.
* Working closely with underwriters to build out claims proposition in support of growth in underwriting class.
* Working closely with underwriters providing feedback on claims issues, trends and market intelligence.
* Identify and escalate claims related issues where necessary and providing support, as required.
The right candidate should have:
* A sound understanding of the Casualty insurance sector.
* Experience in handling Casualty claims.
* Previous experience of insurance products as either a claims handler/broker.
* Strong understanding of Casualty policy wordings.
* Sound computer skills including Microsoft Outlook, Word and Excel and use of ECF/DOCOSoft an advantage.
* Excellent communication skills, including ability to credibly engage with clients, third parties or internal stakeholders.