Overview
We are seeking a dedicated and professional Dental Receptionist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice, providing exceptional patient care and support. This position requires strong communication and organisational skills, as well as a passion for helping others in a healthcare setting.
Responsibilities
* Greet patients warmly and assist them with check-in and check-out procedures.
* Schedule and confirm appointments, ensuring optimal utilisation of the dentist's time.
* Maintain accurate patient records and manage electronic health records efficiently.
* Handle patient inquiries and provide information about services offered.
* Process payments and manage billing inquiries with attention to detail.
* Collaborate with dental staff to ensure seamless patient flow and care delivery.
* Assist in maintaining a clean and organised reception area.
* Support the dental team with administrative tasks as needed.
Requirements
* Proven experience in patient care or a similar role within a healthcare environment is preferred.
* Proficiency in English, both written and verbal, to communicate effectively with patients and staff.
* Background knowledge in nursing or IT would be advantageous.
* Excellent communication skills to interact positively with patients and colleagues.
* Strong organisational skills to manage multiple tasks efficiently in a fast-paced environment.
* A compassionate approach towards patient care, demonstrating empathy and understanding at all times. If you are passionate about providing excellent service in a dental setting, we encourage you to apply for this rewarding opportunity as a Dental Receptionist.
Job Type: Full-time
Pay: £12.21-£15.00 per hour
Expected hours: 40 per week
Benefits:
* Employee discount
* On-site parking
Work Location: In person