Essential Functions
* Manages team of Account Leads to ensure consistency and build success across the business
* Supports Account Leads on organic growth within defined accounts
* Identifies best practices across the business and embeds widely
* Supports Account Leads on conflict resolution, acting swiftly to ensure a successful outcome
* Ensures timely activities such as time reporting, budget reconciliation from all teams
* Liaises with the Associate Business Operations & Capabilities Director and identifies better practice across the business
* Builds broad networks within IQVIA, helping on RFP development
* Works with the Strategic Customer Engagement Associate Director to build a pipeline of additional business
* Works with the Account Leads to validate client forecasts
Qualifications
* 5-7 years’ experience within medical communications/healthcare/pharmaceuticals/Regulatoryworking currently as an account management or account director or equivalent
* Good problem‑solving skills
* Demonstrated ability to deliver results to the appropriate quality and timeline metrics
* Strong influencing and negotiation skills
* Strong team leadership skills
* Strong customer service skills
* Strong software and computer skills, including MS Office applications
* Ability to establish and maintain effective working relationships with coworkers, managers and clients
* Understanding of the ABPI, EFPIA, IPHA and PhRMA codes of conduct
* Experience working in Veeva Vault PromoMats/MedComms, Aprimo or similar review and approval systems
* Location: Spain, Portugal, UK. This role is not eligible for UK visa sponsorship
Desirable skills or qualifications
* Masters or PhD in life sciences or business related experience
* Signatory/AQP expertise
* Medical or Pharmacist qualification
EEO Minorities/Females/Protected Veterans/Disabled
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