Night Porter
The Ro Hotel
Contract: Permanent Salary:
The Ro
A place for all, in the heart of Bowness on Windermere. Experience the untouched beauty of the Lake District, where quintessential days out meet weekend adventures and family holidays. Take the time to press pause and breathe in the fresh air.
Affirm your love for the great outdoors or rekindle a nostalgic appreciation for nature. Whether you've lived here all your life or you're visiting for the first time, the outstanding beauty on the doorstep of our hotel in Bowness-on-Windermere will take your breath away every time.
The Ro is where lazy mornings and jam-packed days come together. It's where your time is yours to do as much or as little as you please. So relax with the family, explore with friends or relish in the company of your solo trip, surrounded by the laid back tranquillity of the lakes.
Proud recipient of the Tripadvisor Travellers' Choice Award - thanks to our amazing guests
We are seeking a reliable and proactive Night Porter to support the hotel's night operations, ensuring guest safety, security, and a clean, welcoming environment throughout the night.
Key Responsibilities:
* Patrol public areas and hotel premises to maintain security and safety during night hours
* Respond promptly to guest requests, emergencies, or incidents during the night shift
* Assist with late check-ins and early check-outs, providing efficient guest service
* Perform cleaning duties in public areas including lobby, corridors, restrooms, and entrances
* Monitor and operate security systems, alarms, and CCTV cameras as required
* Handle luggage storage and transportation for arriving and departing guests
* Maintain clear and accurate logs of night activities and incidents
* Support emergency procedures and fire safety protocols as needed
* Coordinate with other hotel departments to ensure seamless handovers and communication
Our Values
Transparency | We ensure clarity in communication so that there are no surprises
Ownership | We think and perform like owners
Driven | We have a constant desire for improvement
Investment in our People | We continuously invest in our people to ensure that they are the best that they can be
Benefits
* Pension Scheme
* Discounted Hotel Stays across our 7H Portfolio
* Discounted Food and Beverage across our 7H Portfolio
* Incremental Holiday Entitlement
* Development Opportunities
* Home tech scheme
* Save as you Learn scheme
* Cycle to work scheme
* Employee Assistance Programme
* One celebratory day per year off
* Retail & Gym Discounts
Night Porter
The Ro Hotel
Permanent