Account Manager Credit Control & Collections
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Full Time | Permanent | Up to £29,000 + Benefits
We are a recruitment agency hiring on behalf of our client, who is looking for a confident Account Manager to join their team. This is a customer-focused role centred around credit control, debt collection and relationship management.
The Role
Youll manage a portfolio of accounts, working closely with customers and internal teams to reduce overdue balances, minimise losses and support the growth of the credit programme.
Key responsibilities
* Manage delinquent accounts and resolve outstanding balances
* Confidently handle difficult phone conversations with customers
* Negotiate partial and extended payment arrangements
* Build strong relationships with field and sales teams
* Track performance, provide forecasts and support monthly planning
* Promote and support credit programmes across the business
What Were Looking For
* Experience in Credit Control / Debt xsngvjr Collections (Financial Services or similar)
* Confident communicator with strong negotiation skills
* Organised and able to manage multiple accounts
* Self-motivated, positive and results-driven
* Good IT skills including Microsoft Office
Qualifications: 5 GCSEs (or equivalent) or 24 years relevant experience