Overview
Role Location: Bovington
Apprenticeship Programme Administrator (Pearson TQ)
Are you a detail-oriented administrator with a passion for delivering exceptional service and supporting learners on their apprenticeship journey? We’re looking for a proactive and organised individual to join our team and help coordinate and administer our Pearson TQ apprenticeship programmes.
Responsibilities
* Preparing and managing documentation for apprenticeship learners.
* Supporting and conducting learner inductions.
* Processing apprenticeship starts, achievements, and leaver paperwork.
* Managing bookings, registrations, and documentation for qualifications and functional skills.
* Assisting with formal reviews and ensuring systems are up to date.
* Coordinating the distribution and storage of apprenticeship certificates.
* Maintaining accurate records in the Maytas MIS and e-portfolio systems.
* Ensuring learner files are audit-ready and supporting audit processes.
* Organising and minuting team meetings, including room bookings and visitor access.
* Managing stationery and consumables in line with purchase procedures.
* Providing excellent customer service to learners and stakeholders.
What We’re Looking For
Essential:
* Proven experience in a customer-facing role with a strong service ethic.
* Exceptional administrative and organisational skills.
* Proficiency in Microsoft Office, especially Excel for data reporting.
* High attention to detail and accuracy.
* Excellent written and verbal communication.
* Ability to prioritise and manage time effectively.
Desirable:
* Experience using Maytas MIS and OneFile e-portfolio systems.
* Familiarity with Ofsted, ESFA, or DfE funding requirements.
* Previous experience in a training provider or awarding organisation.
If you’re ready to make a difference in the lives of learners and thrive in a fast-paced, supportive environment, we’d love to hear from you!
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