Administrator - Stevenage
* Full-time, Monday to Friday, based on site full time
The role of Administrator:
* Manage and deliver day-to-day administrative processes for event healthcare bookings
* Develop and maintain strong relationships with customers and volunteers
* Coordinate incoming communications and respond to event queries professionally and promptly
* Prepare and distribute event plans and risk assessments
* Accurately update internal databases, spreadsheets, and booking systems
* Monitor volunteer deployment and notify of shortfalls where necessary
* Provide accurate quotes, raise invoices, and resolve finance queries
* Support team performance in achieving aged debt targets
* Ensure compliance with internal policies (e.g. H&S, HR, Finance, IT)
* Work collaboratively with colleagues across departments
* Participate in contingency planning and out-of-hours support as required
The ideal Administrator:
* Minimum of 5 GCSEs (or equivalent) including English and Maths
* Experience in administrative roles and working in team environments
* Strong computer literacy, including Microsoft Office (intermediate level)
* Excellent written and verbal communication skills
* Demonstrated ability to build and maintain customer relationships
* High attention to detail and ability to manage competing priorities
Desirable:
* Experience in event management
* Familiarity with volunteer workforce dynamics
* Experience in financially driven environments
* Previous team leadership or management experience