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Case manager

Newcastle Upon Tyne (Tyne and Wear)
EML (Employers Mutual Limited)
Case manager
€60,000 - €80,000 a year
Posted: 4h ago
Offer description

Social network you want to login/join with: Take on a new challenge within our self-insurance team Work for a reputable organisation known for the amazing and supportive culture. EML is a leading

Workers Compensation

and

Personal Injury Claims Management

business. Our goal is to help people get their lives back through

ongoing support during their return-to-work journey

. We continue to experience ongoing growth and now have over

4,000 dedicated employees

. We foster a learning culture that allows for us to continually invest in our employees ensuring a

long-term career

here at EML. Here are just some of the employee benefits we offer at EML: We stand together as equals.

EML is an equal opportunity employer so by coming to work for us, you’ll be part of a culture that celebrates diversity and inclusion. We’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. A diverse and collaborative team culturelike no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through ourRewardsHubprogram Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme + salary reviews Up to 16 weeks paid parental leave, plus super THE OPPORTUNITY National Self Insurance

is an arm of EML that caters to employer’s who are self-insured for their workers compensation requirements and have partnered with EML to administer their claims management function. We now have an opportunity available for an experienced

Case Manager

to join our team to provide support to a major client based in NSW, playing a pivotal role in the Return to Work process. You’ll feel great satisfaction knowing your talent and hard work has a purpose. This is a

10-month Max Term Contract

role, based from either our Parramatta, Newcastle or Brisbane officewith flexibility to work from home 3 days a week once fully trained. YOUR RESPONSIBILITIES Provide a service-orientated approach that is focused on early intervention and the interests of workers and employers. Ensure that active and timely intervention occurs to improve recovery and return to work outcomes Provide workers compensation advice to stakeholders including workers, employers and providers Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery Pro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs ABOUT YOU Demonstrated experience in worker’s compensation claims management An empathetic, resilient, and motivational approach to provide customer centric support A driven professional with highly developed written and verbal communication skills Careful consideration to detail with a high concern for accuracy Proactive, positive attitude, resilient and willingness to learn Strong stakeholder engagement and management We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

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