Overview
At Scotch and Rye we are seeking a dynamic and enthusiastic Beverage Server to join our team in a fast-paced and vibrant environment. As a Beverage Server, you will play a crucial role in providing exceptional customer service while delivering a memorable dining experience. Your responsibilities will include serving beverages, assisting guests with their orders, and ensuring that all health and safety standards are met. If you have a passion for hospitality and thrive in a team-oriented setting, we would love to hear from you.
Responsibilities
* Greet guests promptly and courteously, providing excellent customer service throughout their dining experience.
* Take beverage orders accurately and efficiently using Aloha POS or Micros POS systems.
* Serve drinks and food items to guests in a timely manner while ensuring proper presentation.
* Upsell beverages and menu items to enhance guest satisfaction and increase sales.
* Maintain cleanliness of the bar area, tables, and service stations, adhering to sanitation standards.
* Collaborate with kitchen staff to ensure timely food preparation and service.
* Handle cash transactions accurately, including processing payments and managing cash handling procedures.
* Assist with bussing tables and maintaining an organized dining area to ensure a pleasant atmosphere for guests.
* Address guest inquiries or concerns promptly to ensure high levels of guest satisfaction.
Requirements
* Previous experience in food service or restaurant settings is preferred; fine dining experience is a plus.
* Familiarity with Aloha POS, Micros POS, or OpenTable systems is highly desirable.
* Strong time management skills with the ability to multitask effectively in a busy environment.
* Excellent customer service skills with a focus on guest relations and satisfaction.
* Basic math skills for handling transactions accurately; cash handling experience is beneficial.
* Knowledge of food safety practices and sanitation standards within the food industry.
* Culinary experience or kitchen background is advantageous but not mandatory.
* Ability to work flexible hours, including nights, weekends, and holidays as required by the establishment. Join us as we create unforgettable experiences for our guests through exceptional service
Job Types: Full-time, Part-time, Permanent
Pay: £12.25-£13.00 per hour
Expected hours: 20 – 45 per week
Benefits:
* Casual dress
* Discounted or free food
* Employee discount
* Free or subsidised travel
* Gym membership
Work Location: In person