Customer CoOrdinator
Join us and help keep the nations critical networks connected and protected 24/7.
Reporting into the Contract Support Manager you will provide administrative support, fault coordination and engineering tasking. You will ensure documentation tracking and databases are maintained in accordance with contractual agreements.
To ensure all engineer tasking is achieved within time and to planed requirements for the contract and customer expectations
To be the first point of contact for all customer enquiries, support, and fault calls
To support the overall operational business, deliver excellent customer service, fault support and administrative support as required
Ad-hoc project support, as requested
Experience of data management and information transfer requiring accuracy and attention to detail
Strong Microsoft Office experience
Previous experience of Oracle
We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
~ Company pension scheme
~ A range of family friendly policies
~ Occupational health support and wellbeing Portal
~ Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme.
We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support.
Hybrid = #LI-Hybrid
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Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK’s critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you’ll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance.