Who we’re looking for
Sustaining tenancies, preventing arrears from escalating, and maximising rental income are key to our business, so we’re looking for a great communicator to support customers to pay their rent on time. You’ll have experience of working in an administrative or customer service role, and a good grasp of Housing Benefit and Universal Credit claims. You’ll also have solid IT skills, including MS Excel and Word, and a flair for negotiation, decision making and problem-solving. With bags of energy, you’ll be a great team player, building relationships to deliver stellar service for every customer, every time.
When we're hiring, we look for people who connect with our KOSMIHC values:
* We know our stuff
* We make it happen
* We care
You can find a full description of our values here
Due to the nature of the role, you may be asked to complete an standard DBS check if offered the role.
Feel a connection? If this sounds like you, click, on ‘apply now’!