Orona is a leading European business group in sustainable vertical transportation. As a global operator with almost 60 years’ experience, it delivers value for customers through its platform of products and services covering the design, manufacture, installation, maintenance, modernization, refurbishment and replacement of lifts and escalators in all market segments. Its vertical transportation solutions encompass innovative, pragmatic and state-of-the-art technologies; giving the highest level of safety, and optimises traffic management, available space, and travel comfort. Our cooperative business model is committed to people. Its team is composed of 5,700 employees, operating in 12 European countries, supplying complete lifts, escalators, and components to more than 100 countries throughout the world. Orona in the UK provides a national installation and service coverage from its regional offices. Nearly 300 full time employees make up the UK team, providing a wealth of skill, knowledge and local market experience. 1 out of every 10 new lifts in Europe is an Orona lift 100 countries have Orona products installed 300,000 lifts worldwide with Orona technology 25,000,000 We bring more than 25 million people every day to their destination Number 1 in production capacity in Europe for complete lifts 1st company in the sector worldwide certified in Ecodesign - ISO 14006. More information at www.orona.co.uk Responsible for carrying out majors repairs to lifts within allocated area. Plans jobs to ensure parts are available and delivers repairs safely, on time and within budget. Responsible for the supervision and development of a Repairs Mate. Required to deliver accurate and timely paperwork supporting the Company's work procedures. In exceptional circumstances will stand in as part of the local service team on-call rota. Planning, Organising & Communication Plans repairs jobs to maximise site time and minimise travelling time. Liaises with office to ensure parts are available (in some cases organises parts), paperwork is in place and customer advised on timings. On arrival on site contacts customer and agrees requirements and provides ongoing feedback on progress as required. Where implemented, follows a pre-schedule programme Repairs Operations Carries out Risk Assessment dealing with any hazards that may require attention prior to commencing work on the lift and posting warning notices as appropriate at each floor entrance. Carries out repairs in a safe and timely manner and in accordance with all company procedures and method statements. Ensures all jobs are completed within budget. Administration, HR Supervision & Training Submits accurate weekly job sheets, repairs reports and timesheets completed in line with company procedures. Supervises a Repairs Mate, utilising his/her talents available to the best of their ability and providing appropriate training to enable the individual to develop their career. Health, Safety, Environment and Hygiene Adheres to all Health, Safety & Environmental regulations, guidelines & information, company procedures and method statements. Responsible for the Company van (keeping it in a clean and roadworthy condition). Personal Protective Equipment (PPE) used / worn as appropriate and kept in good order. Keep all company tools, instruments and materials in a safe and secure manner and report any damages or losses immediately to Supervisor. Service Support If required provides support to the local Service Team. In excceptional circumstances is part of the Callout rota where responsible for communicating with the call centre and closing down each call-out. On arrival at site attempts to obtain facts from the customer as to the events leading up to the failure of the plant. Where appropriate, interrogates and notes error/fault codes saved in the error/fault log of lift controller, establishes the reasons for failure and carries out appropriate repairs. If unable to fix the problem, or requires support, advises Supervisor or Service Admin Centre as soon as possible to enable suitable assistance to be organised to achieve the quickest possible route to returning the lift to service. Senior Repairs Engineer - NVQ 3, LEIA Units 1 (Introduction to Lift Technology), 15(Fundamentals of Lift Technology), 9 (Managing Safely) 2 other units from 12 (Electronic Systems & Controls for Lifts), 17 (Advanced Lift Technology ‐ Electrical), 16 (Advanced Lift Technology ‐Mechanical) Repairs Engineer - NVQ 3, LEIA Units 1 (Introduction to Lift Technology), 15(Fundamentals of Lift Technology) Must have valid UK Driving Licence. Certified under Construction Skills Certification Scheme (CSCS) or able to achieve.