Location: STOCKPORT
Type: Permanent
Salary: £60,000 - £80,000 Per Annum
HEAD OF RETAIL - PREMIUM SOFT FURNISHINGS BRAND
LONDON
REPORTING TO THE CEO
Our client are proud creators of beautiful home textiles since 1850, and an unmistakably British brand, born in Manchester. Passionate about their collections past and present, they honour their rich heritage and innovative spirit. Through meticulous attention to detail that runs through every thread, they make it their mission to bring joy to people’s everyday lives, transforming routines into revitalizing rituals.
Weaving a rich heritage, 1850, their legacy began with a sample of terry towelling fabric, an innovation yet unseen in Great Britain. This pioneering offering helped the brands name quickly gain attention among the Royal Family and households across the UK alike. Today, their brand continues as a symbol of exceptional British craftsmanship throughout the world, and they have seen everywhere from luxury hotels to Wimbledon Centre Court.
Over their history, their collections have grown across bed linen, robes, and their signature towels. Now part of a global powerhouse group, they continue to break boundaries with new technology, enter fresh product categories, and expand their global reach, all with the same passion and dedication to design-led, luxurious products. Details will always matter to them and that’s how they uphold their promise to create threads you can count on.
Position Overview:
The Head of Retail will be responsible for developing and executing retail strategies to maximize sales, profitability, and market share for the brands brick-and-mortar stores. This role will oversee retail operations, drive customer experience initiatives, and ensure that their stores reflect the brands values and premium positioning.
Key Responsibilities:
Strategic Planning:
Develop and implement comprehensive retail strategies aligned with brands overall business objectives.
Identify growth opportunities in existing and new markets to expand the retail footprint.
Managing merchandising and its KPis- like sell through rate and sales per sq metres
Sales and Profitability:
Set and achieve sales targets, KPIs, and profitability goals for retail operations.
Analyze sales data and market trends to make informed business decisions and adjustments to strategies.
Retail Operations:
Oversee day-to-day retail operations, including inventory management, visual merchandising, and store layout.
Ensure operational excellence and compliance with company policies and standards.
Customer Experience
:
Enhance the customer journey by implementing best practices in customer service and engagement.
Foster a customer-centric culture within the retail team.
Team Leadership:
Lead, mentor, and develop the retail team, including store managers and sales associates.
Promote a positive and collaborative work environment that encourages high performance.
Financial Management:
Prepare and manage retail budgets, forecasts, and financial reports.
Optimize cost control measures to maximize profitability.
Market Expansion:
Identify and evaluate potential locations for new store openings.
Develop and execute plans for entering new retail markets.