Working Hours: Full-time (37.5 hours per week)
Salary: up to £31,680
To apply: Complete Plumpton College Application Form and Equality/Diversity Monitoring form and submit via email to recruitment@plumpton.ac.uk
At Plumpton College, we’re growing! With increased student numbers we’re passionate about providing a first-class education in land and environment sectors — and we know that seamless IT operations are vital to our mission. That’s why we’re looking for a skilled and proactive IT Support Specialist to join our IT department and play a key role in ensuring that our systems support staff and students to thrive.
As IT Support Specialist, you’ll be responsible for delivering exceptional 1stand 2ndline support, ensuring the smooth running of systems and workstations across all college sites. You’ll also coordinate IT upgrades, support helpdesk operations, mentor junior colleagues, and help shape the ongoing improvement of our IT Service.
Key Responsibilities
* Responding to technical queries via phone, face-to-face, and the HALO helpdesk system
* Troubleshooting hardware and software issues with professionalism and precision
* Managing and maintaining IT loan stock, classrooms, and workspaces
* Supporting hardware/software rollouts and systems administration
* Contributing to IT policy development and staff CPD delivery
* Playing a key part in events, user onboarding, and wider IT planning
Qualifications
* 2+ years' experience in an IT support role.
* Strong knowledge of Windows Client and Server OS and Microsoft 365.
* Working knowledge of Microsoft Intune and cloud-based cloud management tools.
* Familiarity with endpoint imaging and basic networking.
* Experience with HALO or similar ITSM platforms.
* Knowledge of AV systems and printer management.
* Knowledge of Microsoft AD, GPO, or patching routines.
* Strong customer service and communication skills, working with ages 14 upwards.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Education
Referrals increase your chances of interviewing at Plumpton College by 2x
Get notified about new Information Technology Support Specialist jobs in Plumpton, England, United Kingdom.
Redhill, England, United Kingdom 1 week ago
East Sussex, England, United Kingdom 2 weeks ago
East Sussex, England, United Kingdom 2 weeks ago
West Sussex, England, United Kingdom 1 week ago
Burgess Hill, England, United Kingdom £30,000 - £35,000 17 hours ago
Crowborough, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr