Our client is creating a new Safeguarding and Welfare Unit, due to launch in spring 2024. The
Unit has responsibility for Safeguarding, Prevent, management of the Report and Support system,
oversight of Sexual Violence and Misconduct cases and procedures, leadership of the Risk
Assessment Panel procedure and responding to critical incidents.
The Safeguarding and Welfare Officer will play an important role in the team to support the delivery of key
1. Respond to email and telephone enquiries, and manage a caseload, referring staff and students to relevant processes and policies within the Safeguarding Unit and across the business.
2. Triage emails and cases coming into the team, using labelling systems to flag information
3. Create and maintain a suite of email templates for use by the team
4. Create and update process documentation as required
5. Log information onto relevant spreadsheets and our records system
6. Prepare agendas, organise meetings, and take minutes as required.
7. Organise and prepare data for Freedom of Information requests and reports
8. Create and maintain information relating to the team
9. Provide support for complex cases and events as directed by the Welfare Managers
10. Liaise with other departments to ensure support, in particular through the Student Mental Health, Counselling and Therapies Service, Residence Life, and D...