Role: Administrator
Location: Auchtermuchty
Pay rate: £12.21 per hour
Hours: 37.5 Monday-Friday
Contract: 6-month temporary
Are you a proactive, organised, and customer-focused individual looking to thrive in a fast-paced environment?
We're on the lookout for an enthusiastic full-time Administrative Assistant to join our established Warehouse & Logistics Admin Team based in Aucthermuchty and play a vital role in ensuring a smooth and efficient service experience for our valued customers here at Sterling Home.
What You'll Be Doing
As part of our admin team, you'll be at the heart of our customer support operation, providing outstanding service and supporting key back-office functions. Your day-to-day responsibilities will include:
* Delivering exceptional service to ensure high levels of customer satisfaction
* Handling customer enquiries promptly and professionally
* Operating and managing fast payment machines
* Resolving queries and providing accurate, relevant information
* Supporting colleagues with a variety of ad-hoc admin tasks
* Managing inbound and outbound customer calls
* Adhering to all company policies and procedures
* Working occasional overtime when required
What We're Looking For
We're looking for someone who's reliable, driven, and ready to contribute to a collaborative environment. The ideal candidate will bring:
* A positive, "can-do" attitude with a strong customer service focus
* Excellent organisation skills and a methodical approach to work
* Confidence using IT tools such as Microsoft Excel, Word, and email platforms
* Strong communication skills, both written and verbal, with the ability to engage with customers and team members alike
* A good command of English and the ability to communicate clearly and effectively
* Solid administrative experience with great attention to detail
Here's what you can look forward to as our new Sterling Home colleague:
Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions to support your mental health.
Career Growth: Unlock development opportunities and grow your career with us.
Secure Your Future: Boost your pension for a brighter tomorrow.
Generous Staff Discount: Enjoy 30% off on products and services, plus exclusive discounts on high street brands and entertainment via our SAGE Benefits portal.
Holiday Recharge: Get 30 days of paid holiday, with the option to purchase more for those extra-long getaways.
Convenient Perks: Complimentary electric car charging points.
Life Assurance: Enjoy free life cover of at least twice your annual salary, up to retirement age.
Excited to be part of our team?
If you're ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you
We understand that searching for a new opportunity can be challenging, so we've made our application process as simple as possible. Once you submit your CV, one of our hiring managers will be in touch to inform you of the outcome - whether that's inviting you to a pre-screen interview or letting you know that your experience isn't quite the right fit for us at this time.
We are committed to responding to all applications within 7 working days, no matter the outcome.
We look forward to hearing from you
Job Types: Full-time, Temporary
Contract length: 6 months
Pay: £23,809.50 per year
Benefits:
* Cycle to work scheme
* On-site parking
* Sick pay
* Store discount
Work Location: In person