Requirements
* To succeed in this role, you'll need to be a motivated self-starter who works well both independently and within a team. You’ll also be comfortable juggling a variety of tasks while maintaining a high level of accuracy and professionalism
* Excellent computer and keyboard skills
* Previous experience in administration and/or customer service
* Strong written and verbal communication skills
* Ability to prioritise tasks and work under pressure
* Strong numerical and analytical skills
* High attention to detail and accuracy
* Positive, flexible, and proactive attitude
* Strong team collaboration and interpersonal skills
* (Desirable) Background in financial services
* (Desirable) Experience working with loan or mortgage systems
What the job involves
* As a Mortgage Processing Administrator, you’ll play a key role in supporting the processing team in ensuring customer loan applications are handled efficiently and accurately—from initial receipt right through to loan pay-out. This is a dynamic, hands‑on role requiring exceptional attention to detail, organisation, and customer service
* You’ll be working within a friendly and fast‑paced environment where your contributions truly matter. If you thrive under pressure, love multitasking, and have a can‑do attitude, this could be the role for you
* This is a real opportunity to join a market‑leading financial platform backed by ClearScore’s global success and long‑term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future
* Maintain punctuality and professionalism in line with company standards
* Sort and distribute incoming post
* Order and chase BSQs and valuations via phone and lender portals
* Update and maintain records using our CRM system
* Return customer documents where applicable
* Perform general administrative tasks: faxing, photocopying, etc
* Provide ad‑hoc support to team managers
* Attend training sessions to enhance role performance
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