Storage Engineer
Basingstoke Shift Working (0700 1500 and 1100 1900 on a Rotating Pattern)
Our purpose is to make the world more sustainable by building trust in society through innovation. As an 3rd Line Storage & PKI Support Engineer you will deliver value for our customers by exploring new technologies within a team that values collaboration and constantly changing dynamic environment to build a better service.
Your role will involve:
We are looking for a 3rd Line Storage & PKI Support Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team. Examples of tasks: Responding to escalations from 2nd Line Daily checks Maintaining and supporting the PKI solution. Attending PKI activities (Requires travel to other sites several days a month) Maintaining and supporting the backup and storage solution providing timely updates to the Operations Lead. Carrying out a readiness assessment for new releases entering service from the Engineering Team Producing and maintaining documentation such as (Work Instructions and Patching Schedules). The applicant must be DV Cleared sole national 3rd Line Storage & PKI Support Engineer required for high level government account. Key skills and experience: Storage Solutions (e.g. Dell Avamar & Data Domain) Public Key Technologies (e.g. Microsoft, Thales) Cloud Infrastructure Storage VMware cloud technologies Your transferable skills and experience: ITSM Tooling & Processes Server Administration (e.g. Microsoft Windows Server) Event Management Tooling Use of, not Administration VMware vCenter - Use of, not Administration
Please note: Its still worth applying even if you do not meet all the skill/experience requirements above. We are passionate about investing in you and your career and if you have the transferable skills/ background in storage or PKI support this could be the next opportunity for you.
Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays / travel / dental critical illness and more) Perks at work employee discounts Employee assistance programme / virtual GP Recruitment process
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