What's involved with this role: Job Title: Street Cleansing Technical Admin Officer Ref: Merton 5276057 Pay rate: £17.83 per hour PAYE Role length: Anticipated 2 - 3 months Working arrangements: Office based The role: We are looking for an experienced and skilled Admin Officer to provide comprehensive administrative and technical support for the Street Cleansing Team. Key responsibilities: Responsible for ensuring all service enquiries from the public, councillors and other parties are registered and fully responded to within the approved timescale Delivering exceptional front-of-house services to address enquiries from staff and stakeholders Managing multiple email inboxes by triaging requests and directing them to the appropriate team members as needed Being the super user for the relevant street cleansing software liaising with the relevant support personnel and raising any issues Preparing agendas and taking minutes at management meetings Supporting the Senior Team with various administrative tasks, including diary management Co-ordinate and manage the administrative functions of the street cleansing service ensuring that all the administrative processes are documented and held on SharePoint Manage the team’s SharePoint and Teams sites ensuring that all the relevant information and documentation that they require is kept up to date To participate in and monitor the training and development needs of the team Communicate with neighbourhoods in advance of scheduled deep cleaning of the streets in the area Provide project support when required Ensuring all Health and Safety notices are up to date and correctly displayed Responsible for updating systems and databases in line with procedures, including statistical, financial, and performance data and where necessary keeping paper copies of required documentation on file What the client is looking for: An understanding of the waste and street cleansing industry Detailed knowledge of administrative procedures including record keeping and filing Detailed knowledge of MS Office 365 including Sharepoint, Teams, Excel, Word, Outlook and PowerPoint Excellent verbal and written communication Excellent working knowledge of waste related software and/or other databases Skilled at utilising software for data capture and reporting Demonstrated experience in supporting a street cleansing or waste service Working knowledge of waste and street cleansing legislation Minute taking skills How to Apply: Quote the Job Title and Reference Number in your application. Submit your CV in Word format. Applications are reviewed on a rolling basis—early submission is recommended. We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for. JE Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please.